Zammad

Multi-Channel Ticketing for Digital Teams

Made in Germany ISO 27001 ISO 9001 DSGVO-konform DORA Compliant 24/7 Support
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App details

We run catalog apps from our catalog in your Kubernetes clusters and take responsibility for operations, availability, monitoring, and backups.

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Zammad

Zammad is an open-source helpdesk and support ticket system that helps companies efficiently manage customer inquiries. It offers features such as email integration, social media support, phone integration, and a web-based interface to optimize the entire support process.

Single

299.95 € / month

  • Monitored 24/7
  • Certified security
  • No hidden costs

Prices are monthly net fees in advance for managing one instance of Zammad in one of your Kubernetes clusters. Minimum term is 12 months.

Zammad Support & Workshop

Application Support for Zammad – even if we do not operate the app. Plus the Application Specialist workshop: one hands-on day tailored to your use case.

Why Zammad?

Modernize your applications for the cloud-native world – with ayedo

Predictable costs

Transparent pricing for stable infrastructure costs.

Dedicated infrastructure

Cost-effective compute in public or private cloud.

Compliance

Certified security under ISO/IEC 27001:2022 and ISO 9001:2015.

No lock-in

Benefit from the mobility of cloud-native software.

Monitoring

24/7 monitoring and alerting for infrastructure, platform, and apps.

Endless scaling

Benefit from the horizontal scalability of Kubernetes.

Zammad

Multi-Channel Ticketing for Digital Teams

Technical Details

Zammad is a powerful solution for modern Kubernetes environments. The application is specifically optimized for use in container orchestration platforms and provides seamless integration into existing DevOps workflows.

Benefits

  • Kubernetes-native: Optimized for container environments
  • Scalable: Automatic scaling based on demand
  • Secure: Enterprise-grade security features
  • Low Maintenance: Fully managed by ayedo